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Hello to all our customers and friends, we hope you are safe and well. 
For those of you who need to collect a vehicle from our site, we continue to operate by appointment only.
Please call us 0800 008 111 to arrange a date and time for you to collect your vehicle or email us at: reception@sdt.co.nz.
Collections will be scheduled between 9:00am to 4:30pm Monday to Friday

FAQS

Summary:

Southern Districts Towing stands as a premier vehicle recovery operator, strategically situated near the Takanini off-ramp and the Takanini train station on Oakleigh Ave, Takanini. Our expansive facility accommodates up to 450 vehicles, encompassing mopeds, cars, light and heavy trucks, and machinery. With a steadfast commitment to security, our yard is vigilantly monitored, routinely accessed by New Zealand Police and esteemed assessors from leading insurance companies on weekdays.

Operating hours for our office are from 9am to 5pm, Monday through Friday, with closures on Saturdays and Sundays also public holidays. To streamline your experience, we kindly request contacting our office prior to your arrival to confirm the availability of property retrieval from your vehicle. Adhering to strict procedures and criteria, we ensure responsible and efficient property release to authorized individuals. Due to our status as a secure Police facility and in adherence to our rigorous health and safety protocols, our storage yard is not accessible to the public.

Impounds

Help - Why was my car impounded?

Taken from the NZ Transport Agency website:

The vehicle you're driving will be impounded if you're caught driving when:

  • you've been disqualified from holding or getting a driver licence
  • your driver licence has been suspended or revoked
  • you don't hold (or have never held) a driver licence or your licence has expired, and you have been forbidden to drive by a police officer until you have a new or renewed licence
  • you have to reinstate your licence and have been forbidden to drive by a police officer until you do
  • you commit a drink-drive offence and have two previous drink-drive convictions in the last four years
  • if the vehicle is used by a transport service operator:
    • who has been disqualified from holding or getting a transport service licence
    • whose transport service licence has been suspended or revoked
    • who does not (or has never) held a transport service licence and has previously been forbidden to operate the service.

Your vehicle can also be impounded if:

  • you're caught racing (eg drag racing)
  • you're caught performing street car stunts (eg wheel spins)
  • you've broken a bylaw that prohibits cruising
  • you've failed to stop when requested by the police (eg you've sped off and weren't immediately apprehended)
  • you have an alcohol interlock licence and the vehicle doesn't have an alcohol interlock device fitted.

Stolen Vehicles

My vehicle has been stolen and the police have told me it’s been towed to Southern Districts Towing. What happens next...
If your car has been stolen and recovered in the Counties Manukau Police District, it will be towed back to our yard by the New Zealand Police for forensic examination. Generally, is takes 24-48 hours to complete this process, however it is case by case. Once the forensic examination has been completed, you will be notified by the New Zealand Police who will also provide you with information regarding your vehicle. You may also receive notification from a staff member at Southern Districts Towing. If you have full comprehensive car insurance or third party fire and theft, please phone your insurance provider to inform them of your vehicle's location. If you have no insurance, it is in your best interest to uplift your vehicle as quickly as possible, as storage fees may be incurred. Please call our office if you require further assistance with this

Accidents

Accident vehicles
In the unfortunate event you have had an accident, check with your insurance provider whether your policy includes a towing service and whether the service will come to the scene of an accident. Southern Districts Towing is the preferred recovery company for most major insurance companies for accidents in Auckland and we will come to your rescue, 24 hours a day, 7 days a week. If you aren't covered for this, you may need to pay for Southern Districts Towing to come and take your vehicle away. If you require urgent assistance, please call 0800 008 111 immediately

UNATTENDED CARS - MOTORWAY

Unattended cars towed off the motorway
Stopping on the motorway is a big no-no and if you breakdown and leave your vehicle unattended on the motorway, the New Zealand Police will move/tow your vehicle to a place of safety or to the nearest National Recovery Alliance secure yard. If the police issue an infringement ticket and providing you uplift your car the same day there is no cost paid to the towing company to uplift your vehicle. Please refer to the New Zealand Police website for the latest information on how to pay for your infringement ticket.

TOWING LAW

What law governs the towing & vehicle recovery industry?
We are required by law to adhere to the Transport Services Licensing Act 1989 and the Land Transport Act 1998 and any other relevant legislation. These are monitored by LTSA and New Zealand Police. Southern Districts Towing is also a MTA member and we abide by the MTA Code of Ethics.

UNAUTHORISED PARKING

Unauthorised Parking Towaways
Unauthorized parking occurs when a vehicle is parked on private property without consent from the property owner or tenant, or fails to adhere to displayed parking terms and conditions. In such instances and where our towaway signs are present, vehicles will be towed to our facility. To retrieve your vehicle, please provide photo identification and make payment. For confirmation of vehicle storage and total costs, kindly reach out to our team on 0800 008 111.

HEAVY COMBINATION LOADS

Heavy Combination Loads
Recently there have been changes to over-dimension permits. The result is a new set of permits designed specifically to enable the towing of combination loads within a safe set of parameters. CLICK HERE TO DOWNLOAD OUR TOWING PERMIT FACT SHEET.
Still have questions, please email us at administration@sdt.co.nz or if you require urgent assistance please call us now 0800 008 111

Why choose us

When it comes to towing your car, motorbike, truck, caravan or bus, you can always rely on our expert Recovery Team in Auckland. No vehicle is too big or small for our team, and we have extensive experience throughout Auckland in a range of jobs.

Our Recovery Team is highly skilled in roadside assistance and can handle every emergency, from accidents to breakdowns, and salvage recovery towing. If you need expert assistance in a hurry, call us now.

More About Us

Auckland Towing

Testimonials

  • Whilst recovering my car Southern Districts Towing couldn't have been more careful. Awesome Guys, awesome Company.

    Thanks heaps

    Chris S

  • Thank you for your help this afternoon. Service was outstanding. Highly recommend.

    Kind regards

    Treena S

  • Excellent service, very professional & helpful in providing a great service.

    Jay S